Maintenance Contracting & Outsourcing

التذاكر

Maintenance Contracting & Outsourcing

Maintenance Contracting & Outsourcing
02 - 06 فبراير 2025
Kuala Lumpur, ماليزيا
ماليزيا

What are the Goals?

At the end of this training course, you will learn to:

  • Decide rationally what maintenance activities to outsource and what not
  • Use the features, functions and benefits of lean maintenance contracts
  • Use the most applicable type of maintenance contracts (incl. Service Level Agreements) and when/how to apply them
  • Define service levels and monitor the contractor performance
  • Develop and negotiate a maintenance contract
  • Recognize the pitfalls
  • Evaluate the delivered performance of all parties involved
  • Implement maintenance contract management

Who is this Training Course for?

This training course is suitable to a wide range of professionals involved in the area of maintenance contracts, but will greatly benefit:

  • All professionals involved in procurement and supply chain management
  • All professionals negotiating, managing and verifying maintenance contracts
  • Teams who have been assigned the responsibility of establishing a maintenance contract will find it extremely useful to attend this course as a unit
  • Anyone who wishes to update themselves on Maintenance Contracts & Outsourcing

Daily Agenda

Day One: Outsourcing Considerations

  • Introduction
  • Asset management - The business impact of maintenance
  • Considerations in outsourcing maintenance – what to outsource and what not?
  • Risks involved

Day Two: Maintenance Contracts

  • Maintenance contract types
  • Parties involved
  • The tendering process – modern ways of tendering
  • Choosing the right contractor
  • Costing the service
  • Defining Key Performance Indicators to monitor the performance of all parties involved
  • Use of Balanced Scorecard with performance contracts

Day Three: Developing the Maintenance Contract

  • Vendor management
  • The contracting cycle
  • Assemble a team
  • Assess, determine and specify the required service levels
  • Writing the contract – contents of a maintenance contract
  • Implementing contract management – how to make it work (performance management)
  • Periodic evaluation & improvement

Day Four: Grounding and Negotiating the Contract

  • Expectations about availability, reliability and costs
  • The extensive preventive maintenance schedule – “tricks” of maintenance contractors
  • The seven steps to develop a risk based maintenance concept
  • Using the maintenance concept to negotiate more effectively lean maintenance contracts
  • Negotiating the contract – negotiation ploys
  • Negotiating the contract – negotiation tactics
  • Negotiating tips

Day Five: Final Workshop

  • Development of a maintenance contract in groups
  • Defining the requirements and service levels
  • Develop the offer
  • Selection criteria
  • Presenting the bid
  • Closing the contract
  • Evaluation of results
  • Wrap-up

التذاكر

الوقت والتاريخ
الأحد، 2 فبراير 2025
البداية - 11:00 ص (Asia/Kuwait)
الخميس، 6 فبراير 2025
النهاية - 11:00 ص (Asia/Kuwait)

إضافة إلى التقويم

الموقع

Kuala Lumpur

Kuala Lumpur
ماليزيا
--Kuala Lumpur--

احصل على الاتجاه

منظِّم

Seattle international for training

info@seattle-int.com
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