Risk & Crisis Management

Introduction:

Organizations today operate in complex environments where the ability to anticipate, manage, and recover from risks and crises is essential for long-term survival and success. Effective risk and crisis management ensures operational resilience, protects reputation, and safeguards stakeholders' interests.

In response to this need Seattle International Institute for Training offers a comprehensive training program focusing on proactive risk assessment, crisis preparedness, and recovery strategies.

This course equips participants with the knowledge, frameworks, and practical tools necessary to anticipate potential threats and respond effectively when crises arise.

Objectives:  

Participants in this course will learn to:

Ø  Understand the key principles of risk and crisis management.

Ø  Develop skills in identifying, assessing, and mitigating organizational risks.

Ø  Learn to design and implement crisis response and recovery plans.

Ø  Strengthen decision-making abilities under pressure.

Ø  Enhance organizational resilience through risk-informed strategies.

Target Audience:

This course is ideal for:

Ø  Risk management officers and crisis response managers.

Ø  Business continuity and emergency preparedness professionals.

Ø  Senior managers and organizational leaders.

Ø  Health, safety, and environment (HSE) specialists.

Ø  Anyone involved in risk assessment, contingency planning, or crisis management.

Course Outline:

Day 1: Foundations of Risk Management

• Introduction to risk management concepts and frameworks.
• Categories of organizational risks: strategic, operational, financial, reputational.
• Risk identification and analysis techniques.
• Risk assessment methodologies (qualitative and quantitative).
• Building a risk register and risk matrix.

Day 2: Crisis Management Principles

• Understanding crises: types and triggers.
• Characteristics of effective crisis management teams.
• Crisis communication essentials.
• Role of leadership during a crisis.
• Crisis lifecycle: pre-crisis, response, and recovery.

Day 3: Risk Mitigation and Control Strategies

• Designing and implementing risk mitigation plans.
• Contingency planning and scenario development.
• Insurance and financial risk transfer mechanisms.
• Developing key risk indicators (KRIs) for early warning.
• Monitoring and reviewing risk management effectiveness.

Day 4: Crisis Response and Recovery Planning

• Building and testing crisis management plans.
• Emergency response coordination and stakeholder management.
• Business continuity planning (BCP) fundamentals.
• Post-crisis evaluation and learning.
• Case studies of real-world organizational crises.

Day 5: Best Practices and Integrated Risk Management

• Integrating risk and crisis management into organizational culture.
• Enterprise Risk Management (ERM) frameworks (e.g., ISO 31000, COSO).
• Organizational resilience and adaptive capacity.
• Lessons learned and future trends in risk and crisis management.

Final exercise: developing a comprehensive crisis response strategy